The Challenge

Akela wanted to build a customer loyalty software to automate merchants’ actions, and to make the system easier for end customers to use. The goal was to connect with different Point of Sales (POS) systems in use, with minimum impact on the merchant infrastructure.

Our Approach

Our extensive experience in offshore development and process management were crucial to the success of this project. We followed agile process, which enabled the clients to deliver the features as we built them. Loyalty Program Management website was developed using ASP.NET, C# technology with SQL Server as back end database.

The Results

Akela could reach to a large number of merchants who were using existing POS System which also reduced the efforts to duplicate each transaction further helping mobile app enabled end users to access loyalty program details with one touch.

ABOUT

Akela™ is an Ottawa-based, privately held software company serving North America. Akela helps consumers stay connected to their favorite merchants as retailers can send customized mobile deals and information.

By putting loyalty programs on something they never leave home without — their phone — Akela ensures shoppers never miss out on discounts and rewards. Merchants can also easily send additional discounts to their most valuable customers.

THE CHALLENGE

 

Akela wanted to build a customer loyalty software to automate merchants’ actions, and to make the system easier for end customers to use. The goal was to connect with different Point of Sales (POS) systems in use, with minimum impact on the merchant infrastructure, and to build a light weight mobile app to engage the end users. For the solution to be commercially viable, it should be easy to use and easy to configure by merchants.

OUR APPROACH

 

TaraSpan faced several challenges during the project, including integration with existing systems and
an aggressive delivery schedule. We used our expertise in Web API based integration solutions to
integrate with existing systems.

Agile Process 

Our extensive experience in offshore development and process management were crucial to the success of this project. We followed an agile process, which enabled the clients to deliver the features as we built them.

Loyalty Program 

Our extensive experience in offshore development and process management were crucial to the success of this project. We followed an agile process, which enabled the clients to deliver the features as we built them.

Windows Integration Service  

Windows Integration Service hosted on Merchant Server act as bridge between POS system and Loyalty program server, and was developed using .NET Technology.

 

THE RESULTS

 

Integration with PoS systems gave an advantage to Akela, and uniquely positioned it as one of the leading online loyalty program management providers.



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