The Challenge

The development team of our client was looking for a partner to help test their mobile app on a wide range of devices, operating systems and under any bandwidth scenario. The client needed an extensive compatibility testing since device fragmentation and OS fragmentation were major hurdles and posed a problem in maintaining the integrity of app.

Our Approach

TaraSpan deployed a well organized approach in helping the client. After a half an hour formal product training, we began with the testing procedure from Day one. Different testing environments were created exclusively in our laboratories as per the requirements to cover the entire testing over a span of 3 months.

The Results

With the faster and innovative approach deployed, there was a noticeable improvement in user experience. Within a limited time span and budget, we helped the client in successfully launching the system on all platforms.

 

ABOUT

Based out of Ottawa, the client is a major provider of cloud based event management solution. It’s mobile app helps in customizing the event and making scheduling, recruitment and communicating with staff and volunteers easy and uncomplicated.

THE CHALLENGE

 

Amidst all sorts of businesses, mobile is envisaged as the most important customer channel. It paves an easy way to reach to them and to communicate with them directly. But, endless divisions in mobile devices and their operating systems began to make things complicated.

Since there is no lack of competition in the market, the end users demand smooth and consistent functionality of mobile applications. Therefore, for uninterrupted functioning of mobile app, the client was searching for a proficient testing partner that would deploy a faster and innovative approach to speed up end to end testing of all possible workflows within a limited time span and budget.

The aim was to maintain the integrity of app across different platforms and thus the process required automating test scripts across different devices, mobile operating systems and telecom carriers.

The Challenge was to provide extensively compatible mobile testing services in order to overcome hurdles of device fragmentation, OS fragmentation and bandwidth scenarios and to ensure that the mobile app gives a consistent user experience under all types of circumstances.

 

OUR APPROACH

 

With a half an hour formal product training, we began with the testing procedure from day one itself. We followed a well organized approach and created testing environment exclusively, putting in consideration bandwidth scenarios, cloud based simulators and real devices. This had been done to make sure that all the possible workflows are covered and the performance of app remains consistent and uniform on all devices, operating systems and under all conditions.

Moreover, we deployed a faster pace approach to cover the entire testing in a span of three months. Not only this, but we went beyond the traditional approach of testing and did not step back from providing video recording to our client for a simpler understanding of things and for easy bug identification.With all our endeavors, we have been able to successfully launch system on all platforms within a specified time and budget that goes compatible with our client’s pockets. 

the results

THE RESULTS

 

With all our endeavors, we have been able to successfully launch system on all platforms within a specified time and budget that goes compatible with our client’s pockets.

Since, we have been able to integrity of app across all platforms, devices and operating systems, the increase in stability and enhanced performance is certain.

We identified 242 potential bugs with 1081 TCs and 50 test cycles, eliminating the hurdles in the consistent functioning of the app.

Last but not the least, talking about the user experience, it is envisaged as the prior aspect for the success of any product.

With our expertise and proficient use of testing tools and frameworks, we have been successful in building up the client confidence that their mobile app would offer excellent user experience and expand the user base extensively.

 



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