Complete Customer Satisfaction is utterly important if you want to bring your brand name into the limelight. This is possible when every query of theirs has an instant solution. Loop Messenger helps you maintain a one to one conversation with your customers through their mobile devices. In this way, the guests can give their reviews, raise complaints, clear their queries. These are then automated to the appropriate department and immediately taken care of. TaraSpan and Benbria help you retain your at-risk guests and boost up the productivity of hospitality industry.
Benbria Loop Messenger helps you keep an eye on the ‘at-risk’ guests. You can retain them by concentrating over their queries and addressing their requests . What else do they need apart from instant customer service in this tech savvy world.
No doubt, this personalized, one to one instant messaging solution puts a powerful and positive impact on the guests mindsets, making deep, personal connections with them.