Global SaaS Support

We help in unlocking the potential of SaaS companies by offering world class customer experience and global technical support services, using Indian talent and increasing their global footprint. We offer “Follow The Sun” business model to provide services to our global clients. This model is specifically designed for APAC and EMEA region to provide them 24*7 support.
We provide additional talent which acts as an extended arm, follow their existing processes and merge within their existing team.

Get all the advantages of a dedicated Off-shore Team (like better performance ,timely delivery, smooth transition etc), without any off-shore hassles (like Talent, HR, Administration, regulatory issue, Legal, Tax, Accounts etc.) through our Virtual Captive Center model.

Frontline Support

Our aim is to resolve customers’ issues or any queries about your products or services in the least possible time. All of the issues are handled at utmost care and immediately escalated to appropriate team.

Inside Sales

By diving deeper into the needs of the customer, our support team is poised to suggest better services or products that can enhance the customer’s experience. Our support team helps in enhancing your customer services and generating revenue for you.

Professional Services

Our goal is set to provide professional services and attain complete customer satisfaction. To achieve this we work closely with the customers, train them to the expert’s level. We help them gain most out of your product.

Right Talent Selection

We select the right candidate with the skills and ability to add value to your business. Through a series of proven selection and evaluation processes, we select candidates matching your criteria.

I appreciate the professionalism with which TaraSpan conducts business. Their excellent infrastructure and willingness to go that extra mile has impressed me.

Stuart Robinson, Director Global Support Services, Teradici
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