In the current scenario, demand for “remote work” has increased drastically. Digital transformation and IoT are moving closer, and interaction with a cloud computing and SaaS based software has been manifold. It has raised questioned over delivering the best user experience.
To improve the user experience, you need a tool to real-time monitoring solutions to measure its performance. TaraSpan offers’ digital experience monitoring solutions powered by Martello’s Vantage DX to over the problem mentioned above.
As per Gartner report – Market Guide for Digital Experience Monitoring
Martello Vantage DX gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience.
Martello offers digital experience monitoring designed specifically for Microsoft Teams and Microsoft 365 applications and has joined Microsoft’s elite partner program. Martello brings Microsoft customers and partners actionable data on the performance and user experience of Microsoft Teams and Microsoft 365, helping them to identify, prioritize and optimize Microsoft 365 and Microsoft Teams user experience.
Ensure 24/7 reliability for your Microsoft 365 services and optimal Microsoft Teams voice quality
1. Discover performance issues before end users.
2. Rapidly identify and prioritize critical issues impacting Microsoft 365 and Teams performance
3. Reduce Teams services degradation and the impact on business productivity.
Empower your IT departments to deliver better cloud and hybrid services
1. Integrate and correlate data from your existing monitoring tools and cloud services to design end to end service level dashboards for Microsoft 365 workloads and any critical application.
2. Easily share critical information with NOC, Helpdesk, Service Desk, Service Management, Security and any other stakeholders to bridge the gap between silos.
Reduce your Microsoft 365 Total Cost of Ownership (TCO)
1. Achieve minimal MTTR.
2. Decrease management and support overhead.
3. Reduce Microsoft escalations.
PROACTIVE MICROSOFT 365 USER EXPERIENCE MONITORING
MICROSOFT TEAMS CALL QUALITY ANALYTICS
Monitor all your users’ experiences whether they are at the office or at their home and provide trouble shooting data for every call and meeting.
ITSM INCIDENT WORKFLOWS
Correlate monitoring events and alerts from Martello Vantage DX with your
existing network and infrastructure tools to reduce event noise and
empower ITSM users to achieve better service remediation.
END TO END NETWORK PATH ANALYSIS
Monitor and visualize the entire network path from your users
to the Microsoft Global Network. Determine precisely where the
bottlenecks are to speed problem resolution.
RAPID ROOT CAUSE ANALYSIS
1. Correlate Martello Vantage DX insights with your existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco to define end to end services for your Microsoft 365 and business applications.
2. Find the root cause of service disruptions in seconds.