In the current scenario, demand for “remote work” has increased drastically. Digital transformation and IoT are moving closer, and interaction with a cloud computing and SaaS based software has been manifold. It has raised questioned over delivering the best user experience.

To improve the user experience, you need a tool to real-time monitoring solutions to measure its performance. TaraSpan offers’ digital experience monitoring solutions powered by Martello’s Vantage DX to over the problem mentioned above.

Microsoft 365 digital experience monitoring solutions

As per Gartner reportMarket Guide for Digital Experience Monitoring

“Digital experience monitoring (DEM) is a performance analysis discipline that supports the optimization of the operational experience and behavior of a digital agent, human or machine, with the application and service portfolio of enterprises.”
 

Martello Vantage DX

Optimize your Microsoft 365 and Microsoft Teams
reliability and user experience.

PRIORITIZE AND RESOLVE PERFORMANCE ISSUES FOR MICROSOFT TEAMS, MICROSOFT 365 AND OPTIMIZE SERVICES DELIVERED TO YOUR BUSINESS LINES AND CUSTOMERS

Martello Vantage DX gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. 

Martello offers digital experience monitoring designed specifically for Microsoft Teams and Microsoft 365 applications and has joined Microsoft’s elite partner program. Martello brings Microsoft customers and partners actionable data on the performance and user experience of Microsoft Teams and Microsoft 365, helping them to identify, prioritize and optimize Microsoft 365 and Microsoft Teams user experience.  

KEY MICROSOFT 365 PERFORMANCE BENEFITS

Ensure 24/7 reliability for your Microsoft 365 services and optimal Microsoft Teams voice quality

1. Discover performance issues before end users.

2. Rapidly identify and prioritize critical issues impacting Microsoft 365 and Teams performance

3. Reduce Teams services degradation and the impact on business productivity.

Empower all of your IT departments to deliver better cloud and hybrid services 

1. Integrate and correlate data from your existing monitoring tools and cloud services to design end to end service level dashboards for Microsoft 365 workloads and any critical application. 

2. Easily share critical information with NOC, Helpdesk, Service Desk, Service Management,  Security and any other stakeholders to bridge the gap between silos. 

Reduce your Microsoft 365 Total Cost of Ownership (TCO)

1. Achieve minimal MTTR.

2. Decrease management and support overhead. 

3. Reduce Microsoft escalations. 

KEY MICROSOFT 365 PERFORMANCE FEATURES

PROACTIVE MICROSOFT 365 USER EXPERIENCE MONITORING     

            

Test your Microsoft 365 services from where your users are, 
with continuous synthetic transactions that analyze each workload and feature performance. 

 

MICROSOFT TEAMS CALL QUALITY ANALYTICS                      

 

Monitor all your users’ experiences whether they are at the office or at their home and provide trouble shooting data for every call and meeting. 

ITSM INCIDENT WORKFLOWS       

 

Correlate monitoring events and alerts from Martello Vantage DX with your 

existing network and infrastructure tools to reduce event noise and 

empower ITSM users to achieve better service remediation. 

 

 

 

END TO END NETWORK PATH ANALYSIS                              

 

Monitor and visualize the entire network path from your users 

to the Microsoft Global Network. Determine precisely where the 

bottlenecks are to speed problem resolution 

RAPID ROOT CAUSE ANALYSIS 

   

1. Correlate Martello Vantage DX insights with your existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco to define end to end services for your Microsoft 365 and business applications.  

2. Find the root cause of service disruptions in seconds.