Our contact center solutions are aimed at improving operational costs and workforce productivity in your business. Coming in all shapes and sizes, the contact centre solutions work differently as per the client requirements.
Be it a small department of an independent organization, a large firm which requires enterprise level solutions or something that lies in between, our contact center solution delivers excellent customer experience and maximize efficiency in order to build and maintain long term relationships. We always focus on empowering the customers, ensuring the productivity of contact center officials, managing the client expectations efficiently & streamlining operations for easy handling.
This is an Enterprise Edition, designed for the MiVoice Business platform and is suitable for sophisticated contact centres available in all sizes.
This edition is especially designed for the MiVoice Business platform and is suitable for single-site contact centres which have up-to 50 agents. It is an out-of-the-box solution for ensuring great results for your business.
A rich suite of seamlessly integrated UCC applications that will help your enterprise have intelligent interaction with your customers.
Ideal solution for improving your employee productivity and ensuring that your operational costs are under your control. This is suitable for business of all sizes.
Similarly designed for the MiVoice Business platform, this edition helps the contact centres which function as independent informal units to deliver excellence-driven customer service.