IP Telephony: A Complete Guide to Understanding IP Telephony in 2020

Preamble: Following is an article describing all that you need to know about IP telephony to exceed the voice communication demands of every tech-savvy client. Quick Links: 1. What is an IP Telephony?2. Benefits of IP Telephony3. IP and VoIP Telephony4. IP Telephony Diagram5. How do IP Telephones work?6. IP Telephony Deployment Models7. Features of IP Telephony8. IP Telephony Protocols9. Common IP Telephony Issues10. Frequently Asked Questions What is an IP Telephony? An IP (Internet Protocol) telephony is an aspect of communication that uses the internet to exchange voice messages, fax, and other types of information over the IP-based ...

Read more

Migration from TDM to IP telephony(Part 2): Deployment Models

In our earlier blog-Migration from TDM to IP telephony(Part 1): Hybrid Approach & Benefits  we have discussed about the benefits of migration from TDM to IP. In this blog we will talk about various deployment models used for migration. Deployment Models 1. Single Site Model: In this model, the call processing agent is located at a single site and no telephony services are provided over IP-WAN. This implies that in case of IP-WAN failure or insufficient bandwidth, there is no loss of call processing service since each site is isolated and self-contained.  Small or mid-sized businesses deploy these models over ...

Read more

Top 4 Remote Working Tools for Success in 2020

Today, corporate people are focusing more on productivity rather than the workstation. Remote working is becoming the new norm for businesses. Moreover, it is the fact that nowadays, people opt for flexible work from home solutions to impart much positive energy on both work and life, as compared to traveling & invite obstacles due to geography. Since enterprises are constantly looking out for the ways to unleash their productivity, teleworker solutions come with an objective to extend the same services of enterprise-grade voice, video, IM, presence, content sharing, and conferencing services. These are available for all, from the desk ...

Read more

Why VoIP security matters to every enterprise

  It’s been a million $ debate! VoIP (Voice over IP) services have been a popular technology platform over the last two decades .VoIP is getting attention from people with the wrong intentions. As VoIP becomes a house hold utility it becomes more lucrative for people to exploit. So here are some of the questions that you experience about VoIP security. Do We Need VoIP Security? The answer is yes. Here are a few examples of how VoIP vulnerabilities could be exploited: Call Fraud – Hackers send calls pretending to be someone else and can route long distance, international ...

Read more