Tag Archives: top must have features for softphones

Apr 01

What is Softphone? Learn about its Features, Benefits & Much More

What is Softphone? Learn about its Features, Benefits & Much More

Professional communication has become the pressing priority for organizations to survive in this cut-throat era. Plus, it should be consistent, reliable, secure, agile, and uninterrupted to flow with the wave. Along with verbal communication via phones, there are many more aspects that are establishing their value. Video calling, instant messaging, presence, and cloud-based provisioning tools, etc. are also making their place in the corporate world to enable a robust collaboration among the workforce, clients, customers, and partners. It’s high time to upgrade your legacy systems with collaborative solutions to address the pain points of organizations and develop a simple, ...

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Sep 24

Top 8 Must Have Features for Softphones (in 2020)


Small, mid-sized or large enterprises are continuously looking for solutions to enhance business communications and expand their business potentials. The present scenario is that PBX systems or VoIP desk-phones are ruling the market in the realms of communication and collaboration. With globalization, the world is turning into a much more interconnected place and with the way, businesses operate today, there is a need to build up a unified communication system that is much more than just PBX voice services and that supports the contemporary mobile workforce. This welcomes the arrival of softphones. Contemporary Workplace  Today, a workplace is not restricted ...

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How can we define L1 L2 L3 support for SaaS companies July 16th, 2015

  In my previous blog Why Support is the ...

Bandwidth Requirement for HD Video Conferencing in 2020 (HD/FHD/4K) September 19th, 2017

Video Conferencing has knitted the world closely. Now, geographical ...

List of Call Center Terminologies : A to Z Contact Center Glossary January 23rd, 2018

This blog aims to talk about some of the ...