Tag Archives: Softphone

Apr 09

What are the Advantages and Limitations of Free Softphones?

What are the Advantages and Limitations of Free Softphones?

Many businesses and enterprises are choosing softphones rather than legacy phone systems to adopt scalability under a pocket-friendly budget. Since it is a software application that can be simply downloaded, it is an easily accessible communication option these days. It’s true that companies today rely on tech-oriented, fast, consistent, reliable, agile, and customized solutions for their customers. And, even the customers also demand the systems that are credible and highly customizable. Softphone possesses all these parameters that any company can leverage it to improve communication and collaboration. It consists of a few simple steps to follow- simply download it, ...

Read more
Apr 01

What is Softphone? Learn about its Features, Benefits & Much More

What is Softphone? Learn about its Features, Benefits & Much More

Professional communication has become the pressing priority for organizations to survive in this cut-throat era. Plus, it should be consistent, reliable, secure, agile, and uninterrupted to flow with the wave. Along with verbal communication via phones, there are many more aspects that are establishing their value. Video calling, instant messaging, presence, and cloud-based provisioning tools, etc. are also making their place in the corporate world to enable a robust collaboration among the workforce, clients, customers, and partners. It’s high time to upgrade your legacy systems with collaborative solutions to address the pain points of organizations and develop a simple, ...

Read more
Feb 14

IP Telephony: A Complete Guide to Understanding IP Telephony in 2020

IP Telephony: A Complete Guide to Understanding IP Telephony in 2020

Preamble: Following is an article describing all that you need to know about IP telephony to exceed the voice communication demands of every tech-savvy client. Quick Links: 1. What is an IP Telephony?2. Benefits of IP Telephony3. IP and VoIP Telephony4. IP Telephony Diagram5. How do IP Telephones work?6. IP Telephony Deployment Models7. Features of IP Telephony8. IP Telephony Protocols9. Common IP Telephony Issues10. Frequently Asked Questions What is an IP Telephony? An IP (Internet Protocol) telephony is an aspect of communication that uses the internet to exchange voice messages, fax, and other types of information over the IP-based ...

Read more
Jun 06

A to Z Unified Communications Glossary

Unified Communications Glossary

We are living in the times when technological advancements and innovations are continuously coming to the forefront. No doubt, Unified Communications have been proved a bliss for the business organizations to keep their people, their partners and their clients, closely intact. However, there are some commonly used terms in Unified Communications that everyone must be aware about. Let us have a look at a complete Unified Communications Glossary and have a better understanding of terms. 1. BYOD : It implies Bring Your Own Device which refers to the employees bringing their personally owned devices such as smartphones, tablets, laptops, ...

Read more
Dec 29

8 Must-Have Features of Contact Center Solution (in 2020)

Since the enterprises are becoming more customer-centric these days, they do not want to leave any stone unturned in order to provide complete satisfaction to their clients. Quality of call center services provided determine the probability of customers who choose to stick to your brand. This calls for the need to unleash the full potential of contact center services to make an easy pathway towards providing better services to the customers. Here we have tried to cover some of the best basic features of contact center solution which one must choose for their business. 8 Must-Have Features of Contact Center ...

Read more

POPULAR POSTS

How can we define L1 L2 L3 support for SaaS companies July 16th, 2015

  In my previous blog Why Support is the ...

Bandwidth Requirement for HD Video Conferencing in 2020 (HD/FHD/4K) September 19th, 2017

Video Conferencing has knitted the world closely. Now, geographical ...

List of Call Center Terminologies : A to Z Contact Center Glossary January 23rd, 2018

This blog aims to talk about some of the ...