A to Z Unified Communications Glossary

We are living in the times when technological advancements and innovations are continuously coming to the forefront. No doubt, Unified Communications have been proved a bliss for the business organizations to keep their people, their partners and their clients, closely intact. However, there are some commonly used terms in Unified Communications that everyone must be aware about. Let us have a look at a complete Unified Communications Glossary and have a better understanding of terms. 1. BYOD : It implies Bring Your Own Device which refers to the employees bringing their personally owned devices such as smartphones, tablets, laptops, ...

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How to calculate ROI for Unified Communications

Unified communications and collaboration (UCC) tools provide a great way to collaborate within and outside the organization. It not only saves time and money but also increases productivity of employees. Organization receives benefits directly from saving costs (by switching to VOIP calls) to increase in productivity by providing UC enhanced features (presence, mobility, collaboration etc). Imagine a scenario, where you need to immediately contact your colleague and there is no reliable way of knowing whether he/she is available or not at the desk phone, eventually you end up contacting him/her after 5 calls (in about half an hour) due ...

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Six steps guide to select the best phone system for business

Implementation of a phone system is a huge investment. We all know we have to be prudent while making a choice of a telephone system. IT managers are required to do a lot of comparison - feature-wise, price-wise before finalizing the one that makes sense. But what should be the starting point? How do you ascertain you have explored all options? A couple of weeks ago we did a webinar to address this concern. In the webinar, we enlisted a simple process that you need to follow when you're either overhauling an existing sytem or putting up a new telephony system in ...

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