Tag Archives: customer success

Apr 24

6 Best-Kept Secrets to SaaS Success

6 best-kept secrets to SaaS success

So you have just closed the big deal. Congrats! Now the real hard work begins. Sale is just the beginning of a long-term relationship with your customer. This “After Sales” stage is the most crucial period especially for the SaaS based industry because this will decide the stickiness of customer with your SaaS product. Customers should see value in your product at every stage. It’s like making customers fall in love with your business. Company must evolve customer focused culture in their business. Even if customer lives outside their home markets, SaaS companies must go an extra mile in ...

Read more

POPULAR POSTS

How can we define L1 L2 L3 support for SaaS companies July 16th, 2015

  In my previous blog Why Support is the ...

Board Meetings through Video Conferencing under Companies Act 2013 October 09th, 2015

In the world of globalization where India is one of ...

List of Call Center Terminologies : A to Z Contact Center Glossary January 23rd, 2018

This blog aims to talk about some of the ...