Remember the ‘Good old days’ - coming to work, opening our computer and listening to voice mails first thing in the morning and then prepare schedule for the day’s work. Well it sounds ancient, but not too long ago, we all were doing this and still marveling at what technology had been able to do for us. Those were the days of desktop computer, connected to an on-premise server, and desktop phones. Even to establish this enterprise infrastructure, organizations were spending tons of money and resources to build and keep it running. For a long time though, this was acceptable ...Read more
Every time the adjective smart is added to a person, concept, idea, or a device, it has elicited general interest. However, more often than not, smart turned out to be rather dumb. Take the “smart” phone for instance, I have given up trying to tell it that “I really am wanting to type “of” and would you please let me do it? “ It has a mind of its own and will always try and change the “of” to an “if”! Smart Cities are likely to face the same predicament. To begin with, what makes a city smart? The ...Read more
Net Neutrality is the new buzz word which recently came into focus in India. The whole concept is that "internet should remain open to everyone (from users to content providers)". A service provider should allow access to all content whether it is sent by an individual blogger or a multinational company regardless of the source without any extra fees. Still wavering! Let’s understand it with an example Before the advent of DTH in India, cable TV was omnipresent. Users used to enjoy all channels (paid or free-to-air) by paying a fixed amount. There was absolutely no difference between paid and free ...Read more
If you're a cloud or a mobile app firm, it's absolutely true for you. Why? It’s simple. Intentionally or unintentionally product companies are acquiring global customers much earlier in their life-cycle. The reason could be anything from virality, ease of online customer acquisition, almost no implementation or on-boarding processes. The bottom line here is it's a good time for SaaS companies. But let me tell you, it's a difficult time too. Especially when you reach the office in the morning and see your mailbox flooded with support tickets from your global customers. Since you're not in their time zone, ...Read more
Who does not like surprises? Whether it’s in our personal or in professional life, we all love surprises. Well, Indian Cellular Industry is awaiting one too: 4G LTE (Long Term Evolution). In a layman’s language, India is inching closer to a better, smarter & an efficient technology platform for mobile communication. Each generation of mobile technology upgrade raises the bar on how much data it can consume, and that’s what is expected out of 4G LTE in India. Evolution of LTE/4G LTE has changed the rules of the game. Modernizing their network to LTE is now the top business priority for ...Read more
Implementation of a phone system is a huge investment. We all know we have to be prudent while making a choice of a telephone system. IT managers are required to do a lot of comparison - feature-wise, price-wise before finalizing the one that makes sense. But what should be the starting point? How do you ascertain you have explored all options? A couple of weeks ago we did a webinar to address this concern. In the webinar, we enlisted a simple process that you need to follow when you're either overhauling an existing sytem or putting up a new telephony system in ...Read more
That's what I hear when I interact with it daily. My everyday interaction with technology has changed. Before I open a company's website, I search for its LinkedIn page. Before I open my laptop, I access all my applications on my smartphone. I don't use excel anymore for number crunching; the applications I use give me a customized dashboard. And I pay for my usage; I don't need to spend time managing these applications because everything is on cloud. The technology consumption, as I see it, is seeing a paradigm shift - the search journey, the buying cycle, the usage pattern everything ...Read more
Two weeks ago in Delhi I had the pleasure of attending NASSCOM’s 25th anniversary celebrations at the Taj Palace Hotel. The event was attended by who’s who of the India IT industry, representing the multibillion dollar industry it has become. The event coincided with the Union Budget, which is India’s federal government’s annual budget speech. To someone from outside India, the nation’s fascination with the Union Budget is remarkable. It is followed almost like a sport, with multipage analysis in each newspaper. I was amazed at the numbers of people who, within 24 hours of the budget speech, were ...Read more
How big is the Indian market? Is it big enough to spur growth for my product? Do I need to explore it? Should it be a part of my international expansion plan? Numbers are big, but are they really big for us? That's the uncertainty global technology firms experience when they think about India. But this was something new for me. Being a witness to the growth here, I never doubted the potential of the market. However, when I came on board at TaraSpan, I realized this is a story worth telling, a story which has a big audience. I ...Read more
In 2008, just seven years ago, I remember attending the preconference session at the TiEcon Delhi conference. The topic was “Business Planning 101”. The room was packed with budding entrepreneurs who were eager to learn the basics of a business plan. At the same time there were very few home-grown India software product companies. Almost all new companies were software services companies, creating products for others. Jump forward a few more years and at the same conference a number of new start-ups were pitching their ideas, looking for funding. A very small percentage was of the quality I was used ...Read more
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Who does not like surprises? Whether it’s in our personal ...