Category Archives: Unified Communications

Dec 26

Smart Classrooms for New Generation Education(2019)

SMART CLASSROOMS

Technology enabled education is peeping deep into the classrooms, paving a way to smart-education. The concept of smart classrooms has arrived at the forefront with the integration of advanced hardware and innovative software technology to enhance the way of teaching and to keep a check on students learning.  Moreover, smart classrooms foster creativity and interactive environment would help in bringing in more innovative ideas, more queries and more solutions. Consequently, there is a broadening of the domain of knowledge that a person acquires and encouragement in informal learning.  Talking about the general components of a smart classroom, they consist of ...

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Sep 24

Best Softphones for Business – Features & Benefits

softphones

Small, mid-sized or large enterprises are continuously looking for solutions to enhance business communications and expand their business potentials. The present scenario is that PBX systems or VoIP desk-phones are ruling the market in the realms of communication and collaboration. With globalization, the world is turning into a much more interconnected place and with the way, businesses operate today, there is need to build up a unified communication system that is much more than just PBX voice services and that supports the contemporary mobile workforce. This welcomes the arrival of softphones.   Contemporary Workplace  Today, a workplace is not restricted to ...

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Sep 13

IP-PBX vs EPABX – Why to choose IP-PBX over traditional EPABX system?

For many decades, EPABX was considered as the most viable mode of business communications. They were built on copper wires and run on POTS (plain old telephone services). Talking about the contemporary scenario, businesses want to expand their potentials and revamp internal and external communications. Therefore, the arrival of IP PBX has turned around the tables. An IP PBX is a PBX phone system using internet protocol instead of the traditional analog services. This blog will help you give a comprehensive discussion on IP-PBX vs EPABX or why to choose IP telephony (VoIP phones) over traditional PBX system to carry out ...

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Aug 16

IP Phone vs Digital Phone : Choosing the best phone System!

In this blog, we are having an unbiased discussion on IP Phone vs Digital Phone which will help you decide which business phone system you must choose for your business.  Previously, analog phones were deployed which consisted of voice circuits made up of copper wire which transmitted voice as electrical signals. With the evolution in digital landscape, the traditional analog phones got replaced by digital phones.  Talking about digital business phone systems, they convert the analog voice signal into digital signals (0,1) The signal is then transported and decoded as sound at the other end. What makes these digital phone systems ...

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Jul 23

PRI vs SIP Trunking: Which one to Choose and Why?

SIP trunking

SIP trunking and PRI are two techniques that are storming businesses and paving a way towards a more consolidated network in Unified Communications. Let's have a look at basics of PRI and SIP Trunking: What is SIP Trunking? 1. SIP (Session Initiation Protocol) enables users to engage in integrated and consolidated communications instead of physically separated voice and data networks, anywhere and anytime, irrespective of the network infrastructure employed. Unlike physical connection in PRI, SIP trunking works on virtual connections. 2. SIP has come up as the universal standard for Voice over Internet Protocol (VoIP) services. 3. SIP trunking is a ...

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Jul 02

Enterprise Mobility Solutions – Transforming the Employee Experience!

enterprise mobility solutions

When we talk about enterprise mobility, it focuses on the contemporary business trends where the employees need not remain stick to their desks and can work outside their workplace using their mobile devices and cloud services. This shifting trend towards mobility solutions involves a digital, more interconnected workplace with the correct integration of technologies, for building productive business relationships and transforming the employees experience altogether. Before drilling deep into the ways of delivering enterprise mobility solutions to the employees, let us focus slightly on why to adopt enterprise mobility strategy for your workplace.  1. Enhances employee productivity and satisfaction : Mobile ...

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Jun 06

A to Z Unified Communications Glossary

Unified Communications Glossary

We are living in the times when technological advancements and innovations are continuously coming to the forefront. No doubt, Unified Communications have been proved a bliss for the business organizations to keep their people, their partners and their clients, closely intact. However, there are some commonly used terms in Unified Communications that everyone must be aware about. Let us have a look at a complete Unified Communications Glossary and have a better understanding of terms.  1. BYOD : It implies Bring Your Own Device which refers to the employees bringing their personally owned devices such as smartphones, tablets, laptops, ...

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Mar 26

VoIP Encryption : Is your network Secure?

In today's era when the organizations are putting their expenses on communication and collaboration solutions, their end to end encryption is what makes these solutions complete and reliable. VoIP (Voice over IP telephony) implies that there is a convergence of voice and data worlds. Therefore, security risks should not be overlooked at any costs to avoid the leakage or eavesdropping of valuable data. The confidential information of the clients and the businesses must not grab the attention of the prying eyes. The malicious attackers can get the access to the organization's business network through IP telephony. On the other hand, ...

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Dec 19

Co-Browsing: A New Tech Way of Customer Engagement Collaboratively!

co-browsing - a new tech way of customers engagement

In order to make successful inroads into the business world, it is important to continuously look for advancements in customer service tools to accomplish the prospect of customer's satisfaction. Co-Browsing is one such emerging tool in the service industry that is surely going to be a game changer in the market. Co-Browsing explained Co-browsing enables agent to have a visual representation of the customer's view of the website and the agent can securely assist the customer by co-navigating the website. The agent and the customer are on the same section of the website, thus enabling agents to trace customers ...

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Aug 01

Top 7 Hotel Technology Trends (2018) changing Hospitality Industry

Top hotel technology trends

The end number of innovations in technology have now created ripples in the world of hospitality. Today, the hotel operators try not to leave any stone unturned in order to provide an enriching guest experience. This is the reason why they are inclining towards new, ingenious and contemporary hotel technology trends that have set alight a blazing fire in the hotel industry.  Now, if your guests have come a long way away from their homes, they are in search of such services that would revamp their travelling and staying experience altogether. Therefore, this blog discusses about some of the top, ...

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