Getting Ready for the Next Business Continuity Challenge

The current turbulent times are creating a new scenario that reinforces the need for enterprises/businesses to become more experience-driven and customer-driven. And, no doubt, the enterprises and organizations are striving hard to stay agile and consistent in these challenging times. However, the speed at which the business dynamics are transforming continuously is something thoughtful. And, to cope up with this challenge, a business has to adopt a robust “business continuity” plan that flows beyond the time and circumstances.   What is Business Continuity? Business Continuity refers to maintaining business operations smoothly or resuming the functions quickly back in catastrophic ...

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8 Key Steps to Set up a Successful Work from Home Policy in 2020

Work from home or remote working has become the second corporate culture at this point of time. Laptops, smartphones, tablets, wifi, messaging apps, etc. - these assets make it very easy to work virtually without many efforts. Whether it is an IT company or the staffing firm or marketing/sales organization- every enterprise is adopting this norm progressively. This option is pretty appealing to employees, as it leads to working under the employees’ comfort zone. And, yes, it is going to help increase productivity and yield good outputs. Meanwhile, at one edge, it’s important to create the work-life balance for ...

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What are the Advantages and Limitations of Free Softphones?

Many businesses and enterprises are choosing softphones rather than legacy phone systems to adopt scalability under a pocket-friendly budget. Since it is a software application that can be simply downloaded, it is an easily accessible communication option these days. It’s true that companies today rely on tech-oriented, fast, consistent, reliable, agile, and customized solutions for their customers. And, even the customers also demand systems that are credible and highly customizable. Softphone possesses all these parameters that any company can leverage it to improve communication and collaboration. It consists of a few simple steps to follow- simply download it, install ...

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What is Softphone? Learn about its Features, Benefits & Much More

Professional communication has become the pressing priority for organizations to survive in this cut-throat era. Plus, it should be consistent, reliable, secure, agile, and uninterrupted to flow with the wave. Along with verbal communication via phones, there are many more aspects that are establishing their value. Video calling, instant messaging, presence, and cloud-based provisioning tools, etc. are also making their place in the corporate world to enable a robust collaboration among the workforce, clients, customers, and partners. It’s high time to upgrade your legacy systems with collaborative solutions to address the pain points of organizations and develop a simple, ...

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Top 4 IP Telephony Solutions in India in 2020

“The global IP Telephony market was valued at million US$ in 2018 and will reach million US$ by the end of 2025, growing at a CAGR of during 2019-2025.” It is one of the crucial elements of the IP telephony market research report of 2019. Clearly, it states that the market of IP telephony is growing and will thrive greatly in the next 5 years. Further, this report puts its main focus on the IP telephony volume and its value at certain levels- the global, the regional, and the company as well. It was gone through deep research and ...

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IP Telephony: A Complete Guide to Understanding IP Telephony in 2020

Preamble: Following is an article describing all that you need to know about IP telephony to exceed the voice communication demands of every tech-savvy client. Quick Links: 1. What is an IP Telephony?2. Benefits of IP Telephony3. IP and VoIP Telephony4. IP Telephony Diagram5. How do IP Telephones work?6. IP Telephony Deployment Models7. Features of IP Telephony8. IP Telephony Protocols9. Common IP Telephony Issues10. Frequently Asked Questions What is an IP Telephony? An IP (Internet Protocol) telephony is an aspect of communication that uses the internet to exchange voice messages, fax, and other types of information over the IP-based ...

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Must Have Technologies for SMBs/Enterprises- Is your Workspace Future-Ready?

“The future belongs to those who prepare for it today.” – This saying is applicable to individuals, teams, as well as businesses. While building a business, one of the most difficult and crucial aspects is to build a culture where people love to come to work. They feel more connected; their work environment encourages them to contribute more & perform at their highest level; and where group of individuals/team collaborates together from different geographic locations without feeling they are distant apart. In fact, this is all about the enterprise technology and ambience that can make or break the employee's ...

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Migration from TDM to IP telephony(Part 2): Deployment Models

In our earlier blog-Migration from TDM to IP telephony(Part 1): Hybrid Approach & Benefits  we have discussed about the benefits of migration from TDM to IP. In this blog we will talk about various deployment models used for migration. Deployment Models 1. Single Site Model: In this model, the call processing agent is located at a single site and no telephony services are provided over IP-WAN. This implies that in case of IP-WAN failure or insufficient bandwidth, there is no loss of call processing service since each site is isolated and self-contained. Small or mid-sized businesses deploy these models over ...

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Migration from TDM to IP Telephony(Part 1): Hybrid Approach & Benefits

With regular upsurge of the global market, more and more enterprises are switching their ways to enhance the agility and adaptiveness to earn an edge in the current competitive world. Replacing outdated systems with the new ones helps you lower the cost with improvement in scalability and efficiency simultaneously. In such circumstances, upgrading devices to IP phones will be going to present you a myriad of benefits. Migration from TDM to IP telephony is a step taken towards Unified Communications. It brings convergence of network infrastructure, which implies that there won’t be disparate networks for voice, video, and data. Talking ...

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Top 4 Remote Working Tools for Success in 2020

Today, corporate people are focusing more on productivity rather than the workstation. Remote working is becoming the new norm for businesses. Moreover, it is the fact that nowadays, people opt for flexible work from home solutions to impart much positive energy on both work and life, as compared to traveling & invite obstacles due to geography. Since enterprises are constantly looking out for the ways to unleash their productivity, teleworker solutions come with an objective to extend the same services of enterprise-grade voice, video, IM, presence, content sharing, and conferencing services. These are available for all, from the desk ...

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