All posts by Vineet Dhaked

Vineet Dhaked is Technical Specialist at TaraSpan. He has 5+ years of experience on various Contact Center, Unified Communication and Video Conferencing Technologies. He has enriching experience in the domains of implementation, support and solutions on Aspect, Cisco, Mitel, Nice, Polycom platforms.
Jan 28

Fix Low Bandwidth Issues for HD Video Conferencing

addressing issues of bandwidth requirements

Every organization wants to give their employees, partners and customers, a seamless, HD video conferencing experience. But, there is one query that still hovers over them, "What are some of the ways that they can do if the conflict of insufficient or low bandwidth issues arises?" This blog aims to discuss some of those ways to address this issue so that you will enjoy the hassle-free video conferencing services that lead you ahead of the game.  Let us have a brief look at them: 1. Change of Codec Primarily, the codec plays an important role in managing bandwidth requirements. ...

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Mar 12

Contact Center Innovations and Advanced Call Center Features

New contact center innovations have come to the forefront so that now there can be no compromise made in achieving total customer's satisfaction. Their goal must be to fulfill the demands of both the customers as well as the contact center managers. Progressive technological trends and contact center innovations are here to set up new future goals for today's business!  Let us see some of the New Set of Goals for Outbound Future Proof Contact Center : 1. Zero Dropped Calls : The outbound dialer is given a specified number of contacts to dial. When the number of calls connected to ...

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