What is Video Conferencing ? A video conference is a live real time, visual communication session between two or more users residing in separate locations. This technology enables business meetings, routine meetings, business deals, and even interviews between different offices/branches located at far locations. Its use cases are endless as it saves a lot of time, cost and hassle associated with business travel. Lately, many organizations have also implemented Video Conferencing to such an extent that it has become their preferred mode of communication over a direct telephonic call or audio conferencing. Benefits of Video Conferencing Increase in productivity ...Read more
“The future belongs to those who prepare for it today.” – This saying is applicable to individuals, teams, as well as businesses. While building a business, one of the most difficult and crucial aspects is to build a culture where people love to come to work. They feel more connected; their work environment encourages them to contribute more & perform at their highest level; and where group of individuals/team collaborates together from different geographic locations without feeling they are distant apart. Evolving Flexible Workspaces As business grows more, workspace needs to keep up with all the technological advancements so that everyone ...Read more
These days, CIOs are not leaving a stone unturned in expanding the boundaries of business communications. The arrival of video conferencing solutions has created a buzz in the technological and business world, enabling them to have face-to-face communications internally as well as externally with partners, clients, suppliers, and investors. Reasons Why CIOs are Looking for Greater Investments in Video Conferencing Solutions 1. Reduced Travel Costs & Save Time: Video conferencing solutions bring any number of geographically dispersed employees together. Thus, different branches of the organization or remote employees can easily get connected together. 2. Strong Business Relations : An enterprise ...Read more
So you have just closed the big deal. Congrats! Now the real hard work begins. Sale is just the beginning of a long-term relationship with your customer. This “After Sales” stage is the most crucial period especially for the SaaS based industry because this will decide the stickiness of customer with your SaaS product. Customers should see value in your product at every stage. It’s like making customers fall in love with your business. Company must evolve customer focused culture in their business. Even if customer lives outside their home markets, SaaS companies must go an extra mile in ...Read more
The remarkable growth of mobile devices has set the trend & opened up new avenues for organizations to reach their target consumers via mobile instantly. Along with consumer apps, enterprise apps are also shifting to mobile. Now for every standalone app. or web based app you will find a mobile app version. But with this flexibility there is a unique challenge – due to the soaring expectation of users, a single issue can make them switch to other player in the market. Mobile apps need to be resilient, reliable, user-friendly, bug-free & at the same it should deliver unique ...Read more
When it comes to business communication, most of the businesses today have already shifted towards IP based telephony, but only few of them fully utilized its features. Often business owners overlook some of the most valuable features of IP telephony which can bring significant improvement in operational efficiency & productivity. Beyond basic options like presence, instant messaging, telephony, corporate phone book, extension dialling, voicemail, conferencing there are a host of other features which when utilized properly can deliver unprecedented results. Here’s a small list of features which will be handy while making a decision to select IP telephony system ...Read more
Unified communications and collaboration (UCC) tools provide a great way to collaborate within and outside the organization. It not only saves time and money but also increases productivity of employees. Organization receives benefits directly from saving costs (by switching to VOIP calls) to increase in productivity by providing UC enhanced features (presence, mobility, collaboration etc). Imagine a scenario, where you need to immediately contact your colleague and there is no reliable way of knowing whether he/she is available or not at the desk phone, eventually you end up contacting him/her after 5 calls (in about half an hour) due ...Read more
For small and midsize companies, outsourcing vs in-house development many a time becomes a million dollar question. There is a constant tussle in making a choice between these two options. We think of various general factors such as cost effectiveness, capability, timely delivery etc which often lead to a prejudice state and decisions are made on pre-conceived notions. However in order to take a rational decision, it requires an objective analysis which includes quantification of risks, cost, time and value generation. 6 questions to ask before outsourcing software development Before making this crucial decision it is important to answer the ...Read more
Net Neutrality is the new buzz word which recently came into focus in India. The whole concept is that "internet should remain open to everyone (from users to content providers)". A service provider should allow access to all content whether it is sent by an individual blogger or a multinational company regardless of the source without any extra fees. Still wavering! Let’s understand it with an example Before the advent of DTH in India, cable TV was omnipresent. Users used to enjoy all channels (paid or free-to-air) by paying a fixed amount. There was absolutely no difference between paid and free ...Read more
In my previous blog Why Support is the ...
In the world of globalization where India is one of ...
Who does not like surprises? Whether it’s in our personal ...