TaraSpan Support Services

Today, organizations are looking for ways to maximize business protection and increase user productivity. To meet up the operational requirements, they expect their business communication tools to perform as intended.

Therefore, with ongoing software updates and new software releases of business collaboration, TaraSpan Support Services help you reduce risks, enhance business functionality and ensure operational proficiency. Our experienced and knowledgeable technical resources help widening the business value of our clients and ensure that they get maximum return on their investment.

Industry standard execution process with pre-defined quality checks to ensure successful Installation and Commissioning.

Installation and Commissioning

ISO Certified

ISO certified for timely execution & quality management of projects.

Project Management

Process driven project management. Monitoring of all Installation & Commissioning stages by experts.

Range of customer support and maintenance options that are designed to meet the unique needs of your business.

 

Annual Maintenance Contract (AMC)

Platinum Service Support 24X7

24x7 access to technical assistance centers with direct access to product experts. Priority response to support queries and regular update on tickets handled.

Premium Service Support 8x5

8x5 access to technical assistance centers with standard response to support queries. Limited access to account monitoring and updates.

User and admin level training for customers in professional manner by certified trainers.

Training Program

User Training

Comprehensive training program for end users at the clients' end.

Technical Training

Advanced level training program for administrator.

Services for day-to-day management, responsibilities and functions as a strategic method for improving operations and cutting expenses.

Managed Services

Managed Services for Unified Collaboration

End-to-end management of unified communication solutions for all deployment models - cloud, in-premise, and hybrid.

Managed Services for Video Conferencing

Complete management of video conferencing system from deployment to daily management for all deployment models - cloud, in-premise and hybrid.

The Quality of Service provided by TaraSpan is highly satisfactory. We sincerely appreciate your responsiveness and the way you conduct business..

Biju John, Deputy General Manager ,WOCKHARDT LTD
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