Mitel MiCollab Client

TaraSpan as an organization committed to excellence, gives you a single access point for all your business communication and collaboration needs. Through an award-winning unified communications application- MiCollab Client, we provide real-time access to everyone in the organization- both on and off the promises; with voice, video calling, instant messaging, and audio and Web conferencing. This application has redefined the way collaborations take place at a workplace and also has an optimized variant for making it mobile-friendly.

 

The list of services which are effectively delivered by MiCollab Client:

– Integration of Deskphone and softphone to keep the user always connected

– A Corporate directory access which helps user access all official contacts

– Visual voice mail to make the interaction better

– Detailed call history for all the record purposes

– Secure instant messaging to ensure nothing is missed out

– Point-to-point video for sharing key information

– Integration with Microsoft Outlook and Office, and IBM Lotus Notes

MiCollab Mobile Client

Optimized for your mobile needs, the MiCollab Mobile Client application is a simple way to connect and effectively communicate with your business associates so you’re more productive while on the move in case you are not carrying a laptop.

This application runs on multiple Operating systems like Android, iOS, Blackberry and syncs with your phone to provide almost the same number of features as in its original web version. The added advantages include automatically updating your presence status and call routing preferences based on your locations.

For Android and iOS devices, an integrated SIP softphone allows calling over Wi-Fi and ensures you are connected with your organization. It also offers great productivity in terms of costs as it curbs down the cellular and roaming charges while a user is using 3G/4G on his mobile phone.

Mitel MiCollab Client

This allows mobile users to use extensions and short numbers in place of the traditional communication system they were using on their desk phones. This is a productive and time-saving solution.

MiCollab Audio, Web and Video Conferencing

For easy and impactful dissemination of information, our conferencing solutions helps enhance the quality of the collaboration by several notches above and encourages sharing among employees, suppliers and customers. Easy to use and having audio, video and web integration, this solution is a must have for all organizations.

Unified Messaging

The sophisticated messaging solution that well integrates all your messaging related services like voicemails, emails, fax to ensure that your business communication is well on track. It also has automated, easy to use features like call handling, auto-attendance and message management.

Mitel MiVoice

Mitel MiVoice unified communications platforms offers a complete range of flexible communications platforms - from modular on-premise solutions to a single, cloud-ready software stream that supports a range of deployment models.

MiVoice Enterprise Manager

This Enterprise Manager makes sure that all the tasks are completed well on time and nothing is repeated. By centralizing all administrative processes, it makes sure staff productivity is boosted and management is simplified.

MiContact Center Enterprise Edition

Designed especially for use through the MiVoice Business platform, this solution helps different sized contact centres to have better communication.

MiContact Center Business

Contact centres having 50 or lesser agents can take help of this customized solution which uses MiVoice Business platform for having a seamless collaborative experience.

MiContact Center Workgroup Edition

Using the MiVoice Business platform, this edition helps the contact centres which are informal in nature to deliver excellence-driven customer service.

MiContact Center for Microsoft Lync

A Customer-centric approach that lets you integrate with Micrsoft Lync

MiContact Center Live

Cloud is the new big thing and hence our intelligent cloud solution helps to deliver excellence driven customer experience to any part of the world irrespective of device and time zone.

MiContact Center Outbound

For clients having outbound calling requirements or other needs like scripting and campaigning, this platform helps business of all sizes.

MiContact Center Solidus

This is a rich suite of UCC based applications that integrated for ensuring more intelligent communication at your workplace.

Mitel Workforce Management

Helps in improving the experience of your customer by ensuring hassle free operations and efficient employee engagement practices.

Virtual Resilient High Availability Contact Centers

Offering cost effective and reliable alternatives to ensure that business continues smoothly in case of any network or hardware failure.

Mitel 400 Call Center

This ensures companies in offering cost-efficient and productive services to its customers.
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