Benbria Corporation, a leader in the area of mobile and text-based customer engagement, today announced that it has signed a distribution agreement with TaraSpan, a leading India-based unified communication solutions provider, to offer Benbria’s Loop® guest engagement solution throughout the region.
TaraSpan will be representing the entire suite of products offered by Benbria – all designed to help deliver a superior customer experience and drive greater overall loyalty. Their Loop Messenger™ suite is a personalized, one-on-one instant messaging solution that helps build powerful connections between a brand and their customers. Loop OnDemand™ allows guests to ask for frequently-requested items at the touch of a button, which are then routed to the relevant team members who can take immediate action to fulfill them. Finally, Loop Pulse™ is their mobile engagement solution that measures customer sentiment and allows you to communicate with and recover those at risk.
“Messaging with customers in real-time and using this as a gateway for improving their experience is key,” said Jordan Parsons, CEO at Benbria. “We developed our Loop® guest engagement platform and related software suite, to allow customers to communicate directly with a brand globally, and are very excited to be entering the South Asia market through our new partnership”.
One of the biggest challenges for businesses today is the continuously evolving expectations of the customer when it comes to access to staff and their preferred method of communication. They expect a business to offer them personalized services and value for their money along with being accessible and quick to deliver upon requests. This is the area where they need to perform extremely well in order to stay ahead of their competition. Savvy customers expect to be able to communicate with a business using their personal mobile device and expect to have their questions and concerns routed to the right person, and answered quickly. This is the challenge Benbria’s Loop solution is helping businesses worldwide overcome.
“We believe in empowering brands by providing them the right technology so customers can have hassle free services, an improved overall experience, and drive loyalty. Benbria has a revolutionary product that is changing the way companies engage with their customers.” says Nihar Ranjan Sahoo – MD, TaraSpan.
CounterPath Corporation (NASDAQ:CPAH) (TSX:PATH), a global provider of award-winning, over-the-top (OTT) Unified Communications (UC) solutions for enterprises and carriers, today announced that it has signed a distribution agreement with India-based TaraSpan, a leading Unified Communication solutions provider, to sell CounterPath’s Bria Stretto subscription services throughout India.
“India represents an important growth market within the Unified Communications space, and is a logical market in which to expand our global channel distribution network,” said Bruce Ford, VP Channel Management at CounterPath. “With TaraSpan’s varied portfolio of UC solutions and strong relationships with SMEs & large enterprises in India, we can enable organizations in India to enhance the productivity and reachability of their employees.”
According to research conducted by 6Wresearchi, the unified communications and collaboration market in India is anticipated to record CAGR of 12% during 2017-23. Among the verticals, banking, financial services and insurance (BFSI) registered the highest contribution in the Unified Communications and collaboration market, followed by education, government, public utilities and others. This continuous growth in the VoIP telephony segment is due to factors such as flexibility, lowering of operating expenses and portability. CounterPath’s Bria Stretto solution provides secure and reliable softphone communications, with a consistent user experience across all platforms and interoperability with most IP PBX platforms.
“This partnership will enable people at work and home to easily communicate at any time, on any device, over any network using their business phone number and also help enterprises to lower their operating costs and provides more freedom and connectivity to their employees,” said Nihar Ranjan Sahoo, MD, TaraSpan.
This is in reference to the Application (C.A No. 142 (ND)/ 2017) filed by TaraSpan Solutions Private Limited. (“Company”) before the Hon’ble National Company Law Tribunal (NCLT) for confirming reduction of its share capital.
In this regard, the Hon’ble NCLT vide its Order dated August 2, 2017 (“Order”) has directed the Company to issue Notice/s to Central Government, Registrar of Companies having jurisdiction over the files of the applicant company and all the creditors of the Company, informing of the aforesaid Application.
The next date of hearing in the matter has been fixed for November 10, 2017.
We are proud to announce our newest partner, who is a leader in cloud video conferencing – Bluejeans
TaraSpan has been mentioned in Wesley Clover Quarterly Update June 2017, as the service provider to leading SaaS companies in helping them overcome their key growth challenges. Read the complete report here : http://www.wesleyclover.com/wp-content/uploads/2016/04/WCI-Quarterly-Update-June-2017-web-email-file.pdf
The Kanata Networker, an electronic publication which highlights news from the Kanata business community, published an interview on TaraSpan featuring our CEO, Mike Manson.
Read the full interview here http://www.kanatanorthbia.ca/kanata-networker/2015/12
TaraSpan, Canada’s leading provider of technology-enabled solutions into the India marketplace, today announced that one of India’s largest IT-enabled services companies has chosen TaraSpan to provide a cloud-based workforce development solution to thousands of its employees to improve communications skills of new and lateral hires.
The TaraSpan e-learning solution combines the Ascentify eSuite workforce development platform from Ottawa-based Ascentify with content development and publishing services, instructor-led training across 12 cities in India. Performance analytics are an integral component to the solution that will provide insight into to a wide range of training and assessment activities to allow continuous improvement of both verbal and written communication skills of candidates.
“Skills development has become a national priority in India”, said TaraSpan CEO Mike Manson. “TaraSpan has proven that innovative technology-enabled solutions from small and midsized Canadian technology companies can be deployed successfully to India’s largest companies.”
Since 2012 the TaraSpan E-learning solution has delivered skills development to over 30,000 employees in India’s IT sector.
Our CEO Mike Manson will be speaking at “Go Global India: Supporting Export Success” on 21st July at Pearson Convention Center, Brampton, Ontario. It’s a unique workshop organized by Canada’s Trade Commissioner Service in partnership with the Canadian Manufacturers & Exporters, the Canada-India Business Council and Canada India Foundation designed to provide all the information needed to succeed in India. Our CEO Mike will be talking about his experiences of successfully launching Canadian tech companies in India. More details about the workshop like the registration details can be found here Go Global India: Supporting Export Success.
Exportwise, EDC’s magazine for Canadian exporters and investors, published an article on TaraSpan featuring interviews from our Chairman, Sir Terry Mathews and from our CEO, Mike Manson.
Read the full article here http://exportwise.ca/terry-matthews-taraspan-helping-tech-firms-reach-india/
TaraSpan is awarded with an ISO 9001 :2008 certificate by SWISS CERT for its Quality Management System. The scope of the work included the assessment of processes in the area of sales, installation, support and maintenance of unified communication, video conferencing, talent development, customer experience management and RF systems. The representatives of SWISS CERT assessed the whole process over a period of time and found it satisfactory. The certificate validates TaraSpan’s continuous efforts towards delivering high quality services to our customers.
TaraSpan participated in Connect14 held at the Taj Palace Hotel, Delhi on 11 October 2014. The convention was organized by the British Business Group, Delhi bringing together British and Indian business leaders and policy-makers to consider the business opportunities that exist in India.
At the event, TaraSpan exhibited and showcased its Corporate Advisory Services to UK businesses delegates, educating them about how to establish business in India. The highlight of the event was the “Doing business in India”, a seminar hosted by UKIBC.
Emphasizing the importance of business-ties between the UK and India, Dr. Cable said, “Britain and India have long enjoyed a strong, collaborative business relationship – demonstrated by the fact that we are their largest investor in the G20, accounting for around 30% of their annual investment.” He also announced a number of new, cross-border business ventures.
TaraSpan is exhibiting this year at CeBIT which is happening for the first time in India in Bengaluru, the silicon valley of India. The exhibition cum conference takes place at Bengaluru International Exhibition Centre (BIEC) between 12th-14th November. TaraSpan will be exhibiting at stall C-55 in hall-2. The theme of our stall is “SMAC Convergence and the Enterprises of Tomorrow” through which we would showcase how the convergence of social media, mobility, big data, and cloud technologies is disrupting the technology landscape and how TaraSpan is at the middle of it with its suite of business productivity enhancement solutions. We’re setting up Unified Collaboration, Talent Development, and Customer Experience Management experience centers at our stall.
Once again TaraSpan will be an active participant at the Canada-India Business Forum. This year’s Forum takes place in Mumbai on November 28 and 29, 2013. At the conference, TaraSpan will be moderating the Skills Transfer sector breakout session. TaraSpan is also pleased to be a sponsor of this year’s Forum.
TaraSpan is presenting at the Canada-India Business Council’s Focus on India Roundtable in Montreal on November 12, 2013.
TaraSpan Solutions has partnered with Wipro in the delivery of Wipro Integrated Skills Enhancement Program (WISEPro) for nationwide communications and soft-skills training for Indian undergraduate students.