Process Consulting

A well-defined process is inherent to a structured support function. It’s inherent to software development and quality assurance work too. We have an expertise in defining processes, process audit, and process enhancement for TAC and software engineering. Our Process Consulting leverage the deep domain experience of our team to optimize your resources and maximize the efficiency of your team.

Process development, streamlining and documentation are critical to the success of any global venture. Our Process Development service helps to understand, document, and define processes, improve upon existing process for long term viability and build span of control, and scope of training processes.

Define processes

In some cases the follow-the-sun model approach may be not be the most efficient practice. This is an area where TaraSpan has a wealth of experience in helping you understand and documenting your existing process

Enhancement in existing processes

We analyze your existing processes and the recommendations received from our expert team are used to improve upon these processes for long term viability. This will help yield you better results when it comes to superlative support experiences.

Training

Our process development services help your businesses in more ways than one. We help build a span of control which ensures your expansion plans are successful. We train your team to deliver the on SLAs.

I appreciate the professionalism with which TaraSpan conducts business. Their excellent infrastructure and willingness to go that extra mile has impressed me.

Stuart Robinson, Director Global Support Services, Teradici
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