It’s been one year when the nation heard one of the biggest decisions of the government in the history of Indian economy on November 8, 2016. PM Modi announced demonetization and with that the end of big Rs. 1000 notes and the recently in circulation, but in newest forms, Rs. 500 notes. Where it greatly affected the entire nation it was promised by our very own “Modi Sarkar” that India will rise with its positive impacts in future. One year post demonetization, while we look back at the pros and cons and how it has affected the economy it is ...Read more
Beginning with a powerful saying by Nirmalya Kumar, "branding is not merely about differentiating products, it is about striking emotional chords with the consumers." This holds perfectly true that a completely satisfied customer makes new, successful inroads into the business world. Therefore, it is important to continuously look for advancements in customer service tools to accomplish the prospect of customer's satisfaction. Co-Browsing is one such powerful tool in the service industry that is surely going to be a game changer in the market. How Co-browsing is defined: When the agent is able to have a visual representation of the ...Read more
Video Conferencing has knitted the world closely. Now, geographical boundaries and distances are no more hurdles in keeping the business efficiency and productivity ahead. This blog aims to talk about what bandwidth requirements need to be considered for delivering High Definition video conferencing seamlessly. Let us have a look at some of the possibilities! HD video conferencing bandwidth demand With the deployment of traditional H.323, the HD video conferencing may consume up to 4 Mbps of bandwidth. Now the question is, how to cope up with the increased bandwidth demand. Different OEMs/service providers have their proprietary codecs/technology which offer different ...Read more
The end number of innovations in technology have now created ripples in the world of hospitality. Today, the hotel operators try not to leave any stone unturned in order to provide an enriching guest experience. This is the reason why they are inclining towards new, ingenious and contemporary hotel technology trends that have set alight a blazing fire in the hotel industry. Now, if your guests have come a long way away from their homes, they are in search of such services that would revamp their travelling and staying experience altogether. Therefore, this blog discusses about some of the top, ...Read more
It is said, "There is no formula for success in the business. You just do the best you can." Keeping oneself updated with the latest technologies and incorporating that into your business is envisaged as the vital key to success. From the past few years, cloud based solutions have caused ripples in the world of business. Undoubtedly, no requirement of lavish framework, no need of IT team and cost efficiency are some of the reasons why many large organizations are inclining towards cloud based solutions. Certainly, there is a remarkable boom in growth in the cloud sector. But at the ...Read more
With the rapidly changing ways of doing business, IP telephony has become a crucial part of any organization, for performing their day-today operations. An integrally connected organization can pave an enriching way to success. But, most of the time security aspect related to IP based communications network, underlying infrastructure and applications are not given prior importance. In this blog, we are going to discuss why it is important to speculate about securing an IP telephony network and what are the best practices of deploying IP telephony networks. Here we go: 1. Make a development plan of an IP telephony ...Read more
So you have just closed the big deal. Congrats! Now the real hard work begins. Sale is just the beginning of a long-term relationship with your customer. This “After Sales” stage is the most crucial period especially for the SaaS based industry because this will decide the stickiness of customer with your SaaS product. Customers should see value in your product at every stage. It’s like making customers fall in love with your business. Company must evolve customer focused culture in their business. Even if customer lives outside their home markets, SaaS companies must go an extra mile in ...Read more
According to the all popular American businessman and entrepreneur, Sam Walton, "The goal of a company is to have customer service that is not just the best but legendary." Without a shadow of doubt, building strong customer relationships is like laying a foundation for evangelizing your brand name and to boom your business. This calls for a need to evaluate the call center performance to ensure that the customer's satisfaction is reached and productivity is enhanced. Here in this blog, we are going to discuss some of the essential call center key performance indicators KPIs and latest metrics to ...Read more
"So which DBMS do you like Watson ? SQL or No SQL ?" "I love MongoDB, Holmes." "I guessed so !" "How ?" "You have suicidal tendencies." - The Adventures of Blind Lover Every now and then we hear about how vulnerable MongoDB is, and how Moriarty's men are watching out and asking for ransom. Does that put you away from Mongo ? If yes, then you are missing something. I love Mongo. It is more like love at first sight. Installation to Hello World is a breeze. It ...Read more
In order to help your business and communications grow without any obstacles, it is important to choose an appropriate and correct IP Solutions Provider. Unfortunately, choosing a wrong Service Provider can put your communications in the trap of some inconveniences. Taking the instance of VoIP (Voice over IP Solutions), people generally encounter problems related to unreasonable costs and voice quality. Now the question arises how to solve the problem and rectify the situation. There may be two reasons why the problem has come to the forefront. Primarily, there may be an issue with installation or with poor quality connections. ...Read more
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